Excellent service. A company that cares.
"I ordered an Esterhazytorte cake which arrived on time - unfortunately damaged in transit. A quick call to explain that this was for a birthday surprise in two days' time resulted in a very kind Ben offering to send another post haste - which arrived in time -but also damaged. I think that the decorated topping is not sufficiently DPD proof and clearly requires careful handling. Kipferl did their best and with sufficient candles to disguise the damage on the least affected cake ,all was well -this cake tasted just as it should and the other one was donated to the teachers of the local primary school . This was very well received. In short, a delicious cake!"