You may normally cancel your order only if the goods have not been shipped. If you cancel your order after the order has been shipped we reserve the right to charge you for any perishable goods and the shipping and return charges. To do so you must give us written notice (includes email) within a 7-day period of receipt of your order. If you do cancel the order after you have received the parcel within this time period any payments made by you minus charges for perishable goods, shipping, and return charges will be refunded within 30 days. Canceled orders must be returned to us and must be received by us completely, in perfect condition, unused, and in their original packaging. Please return any canceled orders to Kipferl Ltd., 20 Camden Passage, London N1 8ED. We do not supply goods on a trial basis. This does not affect your statutory rights.